At ASHASWEB Private Limited (“ASHASWEB”), we strive to provide high-quality software services to meet your needs. We understand that occasionally issues may arise, and we are committed to addressing them promptly and effectively. Please review our Refund & Cancellation Policy below.
- Service Issues and Resolution:
- If you experience any issues with the services provided by ASHASWEB, please contact us immediately at refund@ashasweb.com.
- Our team will work diligently to understand and resolve the issue. We will provide a fix or additional service to rectify any problems that arise from our end.
- Refund Policy:
- Due to the nature of our software services, we do not offer refunds once the service has been rendered.
- Refunds will only be considered if an issue arises that is directly attributable to an error or oversight by our team, and we are unable to resolve it satisfactorily.
- Requesting a Refund:
- To request a refund, please contact us at refund@ashasweb.com within 7 working days of the service delivery.
- Include a detailed description of the issue, along with any relevant documentation or evidence.
- Our team will review your request and respond within [number] business days to discuss potential resolutions or the approval of a refund.
- Cancellation Policy:
- You may cancel your service request prior to the commencement of work. To cancel, please contact us at refund@ashasweb.com.
- If work has already begun, the service will be considered rendered, and no refund will be issued.
- In cases where cancellation is requested before work begins, a full refund will be processed within +918652222184 business days.
- Additional Fix Service:
- If any issues arise with our services, ASHASWEB will provide an additional fix service at no extra charge. This commitment ensures that any problems are addressed and resolved to your satisfaction.
- Exclusions:
- Refunds and cancellations do not apply to third-party products or services purchased through or integrated with our solutions.
- ASHASWEB is not responsible for issues arising from changes or modifications made by the client or third parties after the service has been delivered.
- Contact Us:
- For any questions or concerns regarding our Refund & Cancellation Policy, please contact us at refund@ashasweb.com.
At ASHASWEB, we are dedicated to providing exceptional service and ensuring your satisfaction. Thank you for choosing ASHASWEB for your software needs.